This course covers relevant tools and strategies for effective community moderation, including setting up rules and disclaimers, using automated filters, and understanding the importance of privacy policies and terms of service.
TOPICS
📃 Rules and Disclaimers
Rules and Disclaimers are essential in a community to establish clear expectations, maintain order, and protect both your members and you, as the community owner. When used correctly, they reduce misunderstandings, minimize disputes, and create a safer, more transparent space for all participants.
Your rules and disclaimers are displayed on the welcome page on Returning.AI. This means that they are shown to potential members before they officially join your community. Members are required to check a box confirming they agree to the rules, and each agreement is recorded in the audit log. This provides a verifiable record, ensuring you have proof that every member has acknowledged and accepted the community guidelines.
Though we have a set of pre-set rules that you can utilize when setting up your guidelines, we recommend creating rules that better suit your community and its needs.
A gaming community might have rules against cheating or toxic behavior, while a professional networking group could focus on maintaining respectful communication and prohibiting spam.
You should also consider creating rules that protect your business from potential liability in future disputes. For instance, depending on the nature of your community, you can include a rule stating that the community is strictly for individuals aged 18 and older, or clarify that any information shared within the community is not professional advice. These types of rules set clear boundaries and help shield you from legal responsibility.
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