COMMUNITY
A Platform that Facilitates Discussions
Returning.AI isn’t just a loyalty program—it’s a full community platform packed with everything you need to build and customize your community from the ground up.

Powering the communities of leading companies


DRIVE COMMUNICATION
Community Chatrooms
Channels are the building blocks of your community. Customize each one to match the type of conversations taking place.
Different Channel Types. Returning.AI comes with 7 channel types for all types of interactions and conversations.
Channel Privacy. Utilize channel privacy to create exclusive spaces, or set up tiered-access to these channels.
Control Permissions. Control who can do what, and where, across all of your channels.
Tools to build your ideal Community.
Community Roles
Create custom roles to segment your members and control their access to community perks and features.
Custom Invite Links
Optimize member acquisition by providing affiliates and partners with their individual custom invite link
AI Translations
Connect community members from all around the world. Understand messages written in other languages instantly.
Discovering Channel Types
Returning.AI includes 7 distinct channel types, adding variety to your community conversations and letting you tailor each one to fit any kind of discussion or interaction.
Text Channels
Allow community members to send messages, images, react to messages, and engage in active communication with other community members.
Announcement Channels
One-way conversations where only selected users can send messages, perfect for creating informative channels without messages getting buried.
Direct Message Channels
Enable one-on-one private conversations between community members and your chosen user groups (e.g. your customer support team).
Whisper Channels
Create channels where only select users, such as moderators, can see messages, allowing for sharing of confidential information.
Audio Channels
Create audio channels where members can jump in to speak or listen, perfect for hosting live discussions, Q&As, or casual chats.
Video Channels
Video channels allow you to host remote workshops, webinars, or team meetings through screenshares and video chats.

Forum Channels
Create a Roadmap or start categorized discussions where members can post topics, vote on them, and earn rewards.
Involve your Community in your product journey with a Product Roadmap
Utilize forum channels to create a product roadmap that not only welcomes client feedback but incentivizes it by providing rewards for contributions.
Creating Discussion Categories
Create a cohesive and well-organized roadmap by sorting each topic by categories, allowing users to easily find entries of interest.

Enable Topic Voting
Allow members to vote on each entry and get rewards, incentivizing engagement
Topic Statuses
Assign statuses to each topic to mark them as Complete, In Progress, or any other relevant label, showcasing your progress on every idea or issue.
Voting Power
Configure voting power and give core members of your community more of sway in the topics that get attention.
RETURNING.AI
Explore our other Engagement Solutions
Learn about the different ways we help you drive results.
Quest and Milestones
Points

Store
Tiers and Badges
Moderation
White-Labelling

Integrations

Analytics

AI Translations

Ready to Reduce Churn and Drive Growth?
See how Returning.AI can help you reward and motivate your users