Protecting Your Community: Moderation and Security Essentials

This course covers relevant tools and strategies for effective community moderation, including setting up rules and disclaimers, using automated filters, and understanding the importance of privacy policies and terms of service.

TOPICS

📝 Community Policies

Next up, you’ll want to establish your community’s Privacy Policies and Terms of Service. When compared to rules and disclaimers, they address broader legal and operational aspects of the community, rather than specific behavioral guidelines or risk management.

Returning.AI allows you to input your customized policies that members will also be required to agree to when participating in your community. 

Your privacy policies should detail how personal information is collected, used, stored, and protected, ensuring compliance with relevant data protection laws and building trust with members. Terms of service, on the other hand, will act as an expanded version of your rules and disclaimers. Here, you would define the rules for using the community platform, including acceptable behavior, rights, responsibilities, and dispute resolution processes. 

While rules and disclaimers focus on maintaining order and managing specific risks or expectations within the community, privacy policies and terms of service provide a broader legal context that ensures the community operates within legal boundaries and protects the rights of both the community owner and its members.

Returning.AI displays our policies on the welcome page for all communities along with yours. Please note that Returning.AI’s policies cannot be removed. 

Related Courses

It's time to slash churn and increase expansion revenue

Book a no-obligations chat with our Founder, Desmond Leong

Scroll to Top