A full, comprehensive guide of the fundamentals you need to get started with creating your first Returning.AI community. If you’re at a loss on how to optimize your community, this is the course for you!
TOPICS
🤖 Community Automation
In this course, we’ve walked you through the basics of setting up your community and how to utilize Returning.AI’s various features to ensure it is optimized for engagement and growth.
In this final lesson, we’ll introduce some simple integrations you can incorporate to help introduce more activity and guidance within your community.
Creating a Community Bot
As you prepare to launch your community, you want to ensure that each member feels welcome and that you lead them in the right direction. That could be challenging if you and your moderators aren’t around 24/7.
With community bots, you can automate member interactions based on specific triggers within your community. One example of what you can achieve with bots and integrations is the creation of a Welcome Bot for your new members.
We’ll be achieving this by getting Returning.AI’s webhooks to work hand-in-hand. Your outgoing webhooks serve to trigger actions, and among Returning.AI’s list of outgoing triggers are:
- New Mention: Triggers when a specific user is mentioned in a channel
- Reactions: Triggers when any user reacts to a message
- Trigger Message: Triggers when a particular word is detected in a message
- User Joins Server: Triggers when a new user joins your community
- Badges: Triggers when any user earns a new badge
- Levels: Triggers when any user gains a new level
For your welcome bot, set up an outgoing webhook that triggers when a new user joins your community. That request URL will then be sent toward your incoming webhook, where data concerning your latest member will be delivered.
From there, you’ll be able to craft a message that is sent automatically into a channel of your choice whenever a new community member joins. That could look something like this.
“Welcome to the Community [User Display Name] 🌟 We’re so glad you’re here! Whether you’re joining us to keep up with updates or simply connecting with others, there’s a spot for you in our community. Start by introducing yourself in #introductions, and feel free to explore our channels. If you have any questions, our team is here to help!🙏💙”
Your outgoing webhooks pull user data that can be used in your message templates, so including your new user’s display name, first name, or last name provides a personalized warm welcome to your new community member.
In addition, you could provide new users with a little direction to get them started off right for those who might become overwhelmed with all the goings-on in your community!
By sending a welcome message to a dedicated channel, you can ensure every new member feels included and informed while also notifying existing members that someone new has joined their ranks!
Starting your members’ journeys in your community right lays the foundation for lasting loyalty.
Related Courses
Advanced Gamification and Automation
Automate rewards, run custom competitions, and integrate gamification into your community.
Boosting Social Media Engagement
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Creating Tiered Membership Levels
Create a membership-system by learning to use private channels and configure role access.
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